What is the starting price for a custom CRM with SNH Digitals?

The CRM Starter package begins at ₹19,999 and covers lead capture, pipeline stages, contact management, follow‑up reminders, and CSV import/export.

How long does the development process take?

The duration depends on the package chosen; exact timelines are provided after the initial business process mapping.

Who owns the CRM code and data after delivery?

You retain full ownership of both the custom CRM code and all your business data.

Is post‑launch support provided?

Yes, support includes team training, integration setup, and ongoing assistance as per the selected package.

Which businesses benefit most from a custom CRM?

Sales teams, agencies, B2B companies, and service businesses that need a system aligned with their specific workflows.

How can I start the custom CRM project?

We begin with business process mapping to understand your needs before designing a tailored solution.

Custom CRM Development | SNH Digitals

Overview

What we deliver

Build a CRM that actually fits your business. We create custom systems that track every lead, automate follow-ups, and provide real-time visibility into your sales pipeline.

Lead capture & pipeline
Contact management
Team roles & permissions
Automation rules
WhatsApp + Email sync
Analytics dashboards

Best Suited For

Who this is for

Sales teams

Agencies

B2B companies

Service businesses

Pricing

Recommended Packages

Pick a plan or talk to us for a custom scope.

CRM Starter

$249

one-time

Lead capture
Pipeline stages
Contact management
Follow-up reminders
CSV import/export

CRM Growth

$599

one-time

Team roles & permissions
Automation rules
WhatsApp + Email sync
Lead scoring
Task workflows
Custom dashboards

CRM Enterprise

$1,299+

one-time

AI qualification
Auto-routing
Sales forecasting
Custom pipelines
API integrations
ERP sync

Need custom pricing? Contact us for a tailored proposal.

Buying guide

Everything to know before choosing Custom CRM Development

Straight answers to the questions we hear on every discovery call.

01

How much does a custom CRM cost in India?

Short answer

A custom CRM from SNH Digitals starts at ₹19,999 for the starter package, which includes lead capture, pipeline stages, contact management, follow‑up reminders, and CSV import/export.

The growth package is priced at ₹49,999 and adds team roles, automation rules, WhatsApp and email sync, lead scoring, task workflows, and custom dashboards. The enterprise tier begins at ₹99,999+ and incorporates AI qualification, auto‑routing, sales forecasting, custom pipelines, API integrations, and ERP sync. Pricing reflects the depth of customization and the scale of automation required by your business.

Short answer
A custom CRM from SNH Digitals starts at ₹19,999 for the starter package, which includes lead capture, pipeline stages, contact management, follow‑up reminders, and CSV import/export.
The growth package is priced at ₹49,999 and adds team roles, automation rules, WhatsApp and email sync, lead scoring, task workflows, and custom dashboards. The enterprise tier begins at ₹99,999+ and incorporates AI qualification, auto‑routing, sales forecasting, custom pipelines, API integrations, and ERP sync. Pricing reflects the depth of customization and the scale of automation required by your business.
Short answer
Unlike template or SaaS CRMs, SNH Digitals’ custom solution is built from scratch to match your exact workflows, offering full ownership of data and code.
It provides deep integration with WhatsApp, email, and ERP systems, and can be tailored to specific industry processes that generic platforms cannot support. The result is a system that truly acts as the operating system of your business, not just another tool.
Short answer
The timeline varies by package complexity, with the starter package typically delivered faster than the growth or enterprise options.
The process begins with business process mapping, followed by custom pipeline design, automation logic setup, team training, integration configuration, and dashboard finalisation. Exact durations are shared after the initial discovery phase to match your project scope.
Short answer
Post‑launch support includes team training sessions, integration setup assistance, and ongoing help as part of the selected package.
Users receive access to analytics dashboards and automation rules that are configured during the development phase. Ongoing maintenance ensures the CRM continues to align with evolving business needs.

Our Process

How the project runs

1
Business process mapping
We map your current sales and customer processes to identify key touchpoints and automation opportunities.
2
Custom pipeline design
A tailored pipeline is designed to reflect your unique lead stages, responsibilities, and conversion criteria.
3
Automation logic setup
Automation rules are coded to handle follow‑ups, lead scoring, task assignments, and notifications.
4
Team training
Your staff receives hands‑on training to use the CRM effectively and adopt new workflows.
5
Integration setup
The CRM is connected to WhatsApp, email, and any required third‑party systems such as ERP or APIs.
6
Dashboard configuration
Real‑time analytics dashboards are built and customised to give visibility into sales performance.

Compare

Custom CRM vs Common Alternatives

Feature	SNH Digitals	Template/SaaS CRM	WordPress CRM	Freelancer-built CRM	In-house development
Customization	Tailored to exact workflows	Limited to preset templates	Customisable via plugins	Custom code per project	Full control but high internal effort
Integration	Deep WhatsApp, email, ERP, API sync	Basic integrations only	Plugin‑based connectors	Ad‑hoc integrations per developer	Requires internal resources for each integration
Scalability	Scales with business growth and enterprise needs	Often capped by subscription tiers	Limited by WordPress hosting	Depends on freelancer’s capacity	High upfront development cost for scaling
Support & Training	Included training and ongoing support	Self‑service documentation	Community forums	One‑off handover	Internal team handles support
Ownership of code/data	You own both code and data	Data locked in vendor platform	Own data, code in WordPress	Code owned by freelancer unless transferred	Full ownership but requires internal maintenance
Time to market	Defined phases with clear milestones	Immediate access to template	Setup time for WordPress installation	Variable based on freelancer availability	Long development cycle
Pricing model	One‑time package pricing (₹19,999‑₹99,999+)	Subscription fees per user/month	One‑time WordPress cost + hosting	Fixed project fee or hourly rates	Capital investment in internal team